Dun-Rite’s vision is to run a company based on the customer, using ethics, values, morals and pride in workmanship. We believe that a company should be successful because of repeat & referred customers, based on quality and customer service.
At Dun-Rite, we offer complete satisfaction & fair pricing for any job. Dun-Rite continually gives back to the community as much as possible with discounts to non-profit organizations and the elderly as well as volunteering. Most customers are still referred by word-of mouth, based on the quality of services, attention to detail and competitive pricing.
Verbal & written surveys are extended to potential & current customers regarding services performed buy us and other competitive construction companies to help us improve our company’s services & products.
Dun-Rite has implemented the following ideas & suggestions for superior customer satisfaction:
- Building at or above industry standards
- Returning calls within 24 hours
- Completing estimates in a timely manor
- Working with homeowners’ Insurance claims
- Working with Buyers/Sellers and their Realtors & Banks
- Continuing education for all employees to meet or exceed industry standards
- Offering discounts to Non-Profit organizations
- Offering discounts to Senior Citizens
- Sending each customer a Satisfaction survey & posting them on our website
- Completing projects within the estimated time frame given
- Completing daily cleanup of materials and debris at work sites
- Enforcing professional etiquette with all employees
- Completing full background checks on employees to ensure integrity
- Offering fair & competitive pricing
- Keeping customers apprised of work completed
- Being considerate of the stress placed on residential home owners while their home is under construction
- Assisting customers with layout & design ideas as needed.
We are a PET FRIENDLY contractor.
Liscensed & Insured in Maryland & Pennsylvania:
PA Home Improvement #PA096721